Payment & Shipping
PAYMENT POLICY_________________________________________________________
Payment, in US funds, is due at the time of purchase, or other arrangements must be made before the order is shipped.
We accept credit/debit cards and PayPal for Domestic and International orders
Special order items are paid in full in advance and there is no return on these items.
SHIPPING POLICY_________________________________________________________
We ship to US and International addresses via USPS First Class. International orders will require additional shipping and process time.
Tax will be added for California purchases at the appropriate rate for each ZIP Code.
DOMESTIC:
Shipping charges are as follows:
Shipping charge is based on total weight of the order and its destination from our location. This is referred to as USPS Zones which took effect January 2019.
Shipping charges other than listed above will be shown in the product's description.
Priority USPS delivery is also available outside of California.
INTERNATIONAL DESTINATIONS
Every country has a different shipping charge for the same order weight. The final shipping charge is based on total weight of the order based on the destination country and is calculated by the USPS.
A shipping insurance charge of $1.00 is automatically added to each order. It will show at checkout as a 'Handling Charge'.
Shipping charges other than listed above will be shown in the product's description.
Allow 2 business days for processing.
WARRANTY POLICY_______________________________________________________
All items are received from the manufacturers and shipped to you in new, unused condition.
Any issues with your item(s) upon receipt must be reported to us within 7 days.
Damage during shipment must be handled with the shipping company and is not a warranty issue.
The manufacturer's warranty will determine how your issue is resolved. If you have to return your product, it must be in the original shipping material. We will reimburse your return freight charge by issuing a store credit and no charge will be added to your replacement order.
Please contact us before returning an item.
See the RETURN POLICY page for more information.